` `
Closed

License problem

  • VIEW 421
  • Total 1
I paid for the one-time payment for my license, and now that the 2.0 version has come out, it doesn't work. I can't use the old one because every time i try to open it, it forces me to download the 2.0 version. Why doesn't my Licence work anymore?

Published date : 1 year ago

Updated date : 1 year ago

English

Answer
  • 1 year ago
    Hello, log into your CSP account on the website. Then go to usage plan and see if your license is displayed there.

    Did you possibly otherwise purchase the license during the campaign period (free upgrade)?
    • German

  • 1 year ago
    It became a paid update from ver.2.0. If you are satisfied with the function, please consider purchasing it.
    https://www.clipstudio.net/en/dl/release_note/v2//

    Click here for the FAQ regarding procedures
    https://support.clip-studio.com/en-us/faq/articles/20220060

    If you don't need it, you can use it as before by returning to Ver.1. Here is how to return.
    https://support.clip-studio.com/en-us/faq/articles/20230025
    • Japanese

This question was closed.

Did you find this helpful?

Thank you for using this service.

Thank you for your feedback.

Open questions in same division

...View more

Unanswered questions

...View more