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I paid for my iPhone but it's not showing up on my Mac

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I got a notification that the trial version I was using on my Mac ended today. I don't have a credit card, so I downloaded the app from my iPhone, logged in with the same account, and was charged for one device (about 1,050 yen). However, when I opened my Mac account, the display hadn't changed. What should I do?

Published date : 24 days ago

Updated date : 17 days ago

Japanese

Answer
  • 24 days ago
    If you have any additional questions, please post your question on this page.
    We understand that you want a quick answer, but this is a user forum that is only supported by volunteers,
    so depending on the question, it is normal for it to be ignored until the deadline of one week.
    If you absolutely need an answer, please go to the support section at the bottom of the page.
    However, support may have to wait several days due to a large number of responses from other users.

    Here is the FAQ for your question.
    https://support.clip-studio.com/ja-jp/faq/articles/20200227
    • Japanese

  • 24 days ago
    Please start up your Mac's Clip Studio and try the steps in this FAQ. https://support.clip-studio.com/ja-jp/faq/articles/20200063
    • Japanese

  • 24 days ago
    Both of you were able to change your license. Thank you very much.
    • Japanese

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