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How to use the 2.0 -> 3.0 free upgrade license

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Hello, when there was a discount on the 2.0 plan license before 3.0 was released, I purchased a license that allows free version upgrade to 3.0.
However, even if I installed 3.0 and entered the license, it said that I could not use it because the version was a 2.0 license. Could anyone tell me how I can use this license for 3.0?
I'm curious about how people like me who purchased a license that said they would upgrade the version for free when 3.0 came out solved the problem and used it.

Best Answer
  • 30 days ago
    Licenses will be automatically switched for eligible users.
    https://support.clip-studio.com/ko-kr/faq/articles/20240021

    It is also possible that you purchased an ineligible product (such as an updated version) or that you performed the purchase procedure using a different account.
    If you cannot resolve the issue on your own, we recommend contacting support.

  • 8 days ago
    Thank you.
    • Korean

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