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Resolved

Asset stuck at a certain percentage when downloading

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I have been trying to download a few assets, and one item has been stuck at 73% downloaded for about twenty minutes now. I am unable to pause it or download other assets until this asset has been downloaded, and I also cannot remove it (it will not let me). Is this a bug, or is there something I can do to fix this?

Published date : 13 days ago

Updated date : 12 days ago

English

Best Answer
  • 13 days ago
    I don't know what materials you are talking about, but some materials and material collections are very heavy, and downloads may be slow or fail.
    Check your network connection, restart your network devices, and turn off VPN if you are using it.
    Also, I think this might be able to force quit CLIP STUDIO (I don't use a Mac, so I haven't tried it)
    > How to force an app to quit on your Mac - Apple Support https://support.apple.com/en-us/102586
    > How to force quit an app on your Mac - Apple Support (Japan) https://support.apple.com/ja-jp/102586
    Please check *all* of the FAQs below. If you still can't do it, scroll down the page and ask the official support directly.
    > Cannot download material / part of it cannot be downloaded - Clip Studio Official Support https://support.clip-studio.com/en-us/faq/articles/20190137

  • 12 days ago
    Force quitting the app and attempting to redownload fixed the problem! Thank you so much.
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