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double contract

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I accidentally bought pro, so I bought EX, but I don't know how much the upgrade costs. I want to know if I'm paying twice.

Published date : 13 days ago

Updated date : 6 days ago

Japanese

Answer
  • 13 days ago
    Since you are using it on an iPad, you are using a monthly (annual) plan.
    If you have a monthly (annual) plan, you will need to change your plan to change from PRO to EX.
    However, the method and conditions for changing your plan will differ depending on how you purchased it.
    https://support.clip-studio.com/ja-jp/faq/articles/20210089

    You can check your contract status here.
    If you have two contracts, it is likely that you have a double contract.
    https://ec.clip-studio.com/ja-jp

    CLIP STUDIO ASK is a user forum for users.
    If you need to check the status of your contract, please contact user support.
    https://support.clip-studio.com/ja-jp
    • Japanese

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