` `
Closed

Can't register license after repairing PC

  • VIEW 330
  • Total 2
I had my PC repaired and it's hard drive changed today. I reinstalled Clip Studio Paint on my PC but when I try to enter my license, the message "Serial number may be incorrect or may not be entered" appears. I took a screenshot of the license in CLP before I gave my Pc to repair and checked countless times if I've typed it in correctly. I've only used the license once on the same PC before & the website of CLP states that I can use it at least twice. Am I doing something wrong?
In case that information is important: I got the license together with a Wacom tablet about two years ago.

Published date : 5 years ago

Updated date : 5 years ago

English

Answer
  • 5 years ago
    >> The message "There is a possibility that the serial number is incorrect or not entered" is displayed.

    It is highly likely that you are mistyping the input.
    In addition, the bundled version of WACOM is limited for a period of 24 months and can only be authenticated with one unit unlike the product version on the terms of use.
    • Japanese

  • Not applicable
    5 years ago
    Supplement:
    Numbers used in serial number: 0123456789.
    The alphabet used in the serial number: A, B, C, D, E, F, H, J, K, L, M, N, P, R, S, T, U, W.

    Alphabets not used in serial number: G, I, O, Q, V, X, Y, Z.
    Lower case letters of the alphabet are not used in the serial number.
    • Japanese

This question was closed.

Did you find this helpful?

Thank you for using this service.

Thank you for your feedback.

Open questions in same division

...View more

Unanswered questions

...View more