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I lost my Account

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Hello and Happy Holidays!

So, a month ago, in the week after Thanks Giving, I killed my Laptop by pouring it a nice hot cup of Cappuchino. All my Data was lost, including my CSP account. Now, on my new Laptop, I can't log back into my old account? I tried my standard E-Mail and Password, but it didn't work, so I tried to reset my password several times, but I never recieved any E-Mail. When I tried to create a new account with said E-Mail, that worked, so I assumed I must have initially registered with another E-Mail, but none of them worked, either - can anyone tell me if there's anything I forgot? Or what else I can try? Naturally, I never printed out my verification code and the screenshot drowned in hot coffee. I'd be glad for any help!

Thanks in advance,

Snek

Published date : 6 years ago

Updated date : 6 years ago

English

Answer
  • Not applicable
    6 years ago
    Cappuccino is a sorrowful.

    If you have user registration (serial number registration service) on CLIP STUDIO, you can login to know.
    If you do not have it, you only have to contact support.
    https://www2.celsys.co.jp/support/service_fr/service.html
    • Japanese

  • 6 years ago
    Edit: I still do have my PayPal reciept for my version of Clip Studio Paint EX. Would that be of any help?
    • English

  • Not applicable
    6 years ago
    reciept: I think it's better than nothing.
    • Japanese

  • Not applicable
    6 years ago
    Happy Christmas if you receive another e-mail with serial description from PayPal.
    • Japanese

  • 6 years ago
    @cg8o8
    Thank you for your kind help! I contacted support now following the link you provided, I'm sure this'll help!
    • English

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