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When you enter your email incorrectly at the time of purchase

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ZayuEx1a

I purchased CLTU Pro from this site, but one letter of the letter was misspelled in the email input field, so I received an email with the license verification number, etc.
I am not getting it at all. First of all, I put a simple inquiry in Korean on this site and in English on DigitalRiver.
Can I just do this and just wait?

Have any of you experienced the same problem?

Published date : 2 years ago

Updated date : 2 years ago

Korean

Best Answer

ミナト(トキハルト) ◆

2 years ago
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Supplement.
This is the link that Mikiuchi says.
https://ask.clip-studio.com/ko-kr/detail?id=69489

Since ASK has only general users here, we cannot understand the payment.
Regarding payment, I think it is better to contact official support directly.
Please contact us from the link below.
https://support.clip-studio.com/ko-kr/contact/paid/_stores
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ZayuEx1a

2 years ago

Thanks. It helps a lot .
- Korean

三木内麻耶 ◆

2 years ago
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The question and answer "I entered the wrong email address when I purchased the software"
It's a while ago.
Let's run the search.

Isn't it helpful?
- Japanese
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ミナト(トキハルト) ◆

2 years ago
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Supplement.
This is the link that Mikiuchi says.
https://ask.clip-studio.com/ko-kr/detail?id=69489

Since ASK has only general users here, we cannot understand the payment.
Regarding payment, I think it is better to contact official support directly.
Please contact us from the link below.
https://support.clip-studio.com/ko-kr/contact/paid/_stores
- Japanese
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ミナト(トキハルト) ◆

2 years ago
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＞ Maya Mikiuchi
The question in the title presented was that the language post was in Chinese (traditional).
This questioner thinks that his mother tongue is Korean.

When you fly to ASK for the first time, what is displayed on the top page is
In the top item, only 5 new arrivals in your native language are displayed, so
If you are impatient with the procedure, you may not notice that much.

As you scroll through the pages, you will see "Unanswered questions" and "World questions".
If you can't afford to look it up, you may not notice it right away (no'o';)
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ミナト(トキハルト) ◆

2 years ago
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It is a correction. It was a "post language" (('o';) ┓ Pekori
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三木内麻耶 ◆

2 years ago
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"Minato (Tokiharuto)" Thank you for following us.
It seems that there are many troubles related to payment, probably because of the discount sale.
There are various plans, so you may be wondering what to do with your current plan and which one you can use with your device.
I hope you calm down and make your choice.
- Japanese
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