Resolved
I purchased CLP EX and I work, after finished I can’t save so I decided to restart the program and my work was disappeared
-
VIEW 2,296
-
Total 6
by
akane011
akane011
At first I’ve purchase this Clipstudio EX as monthly then I just work when it’s loaded and nothing happen as usual but when I’ve finished my work I can’t save it, the purchase pop-up is appearing while it said that I’ve purchased it already, there’re no way I can save my work so I just close the program and open it once again then all of my work was just disappeared and there’s no recover picture so I don’t know how to bring my work back
Published date : 2 years ago
Updated date : 2 years ago
Best Answer
-
2 years agoIt's not a program issue, it's a payment issue, so ASK can't solve it here.
How about contacting the support desk? Https://support.clip-studio.com/en-us/
Did you find this helpful?
Open questions in same division
Open
Open
Open
Unanswered questions
Open
Open
Badges
-
MVP ◆This user has contributed greatly to the management of the community, by posting many great responses to the questions asked. Once every three months, MVPs are determined based on the points earned during that period and will be recognized accordingly. -
New Valuable Player (NVP) ◆These are the next-best contributors to the community after MVPs. This is awarded to users who have not yet won an MVP award, based on the number of points they have earned. -
Official Expert ◆Chosen out of all MVP awardees, who are already proof of excellence, this is a testimony of outstanding correspondence in the community. After careful screening, they are appointed by CELSYS and assume their position.Note: Formally called “Evangelists” -
Official Moderator of CELSYS ◆Moderators are official CELSYS staff members who are fluent in Japanese as well as various other languages. Moderators are not experts on the software or illustration, so they are not able to directly answer your questions. However, moderators provide communication and language support to ensure that everyone can smoothly communicate with each other. -
CELSYS official accountThe Official Administrator Account