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I WANT TO FIX NOT GETTING THE BACK-UP

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I NEED THAT GODDAMN CSP STAFF TO FIX THE GODDAMN "UNSUPPORTED FILE FORMAT" I'VE PUT ALOT OF EFFORTS INTO MY DRAWING AND I'M NOT READY TO DO IT AGAIN SO LISTEN HERE I'VE BEEN TRYING TO FIX MY GODDAMN FILE ERROR WHERE IT SAYS "unsupported file format" I TRIED TO LOOK AT THE BACK-UPS BUT THEY DON'T HAVE THE SAVES I'VE FUCKING PUT

Published date : 2 years ago

Updated date : 2 years ago

English

Answer
  • 2 years ago
    It seems that the file is corrupted.
    Please consult support.
    https://support.clip-studio.com/en-us/faq/articles/20190130
    • Japanese

  • 2 years ago
    To request file repair, please use this link to request support.
    https://support.clip-studio.com/en-us/faq/articles/20190130

    The location of the backup file is your document \ CELSYS \ CLIPStudioPaintData
    If you don't have the following 3 folders, it's a pity, but there's nothing you can do about it.

    For the next time and later, check File-> Preferences-> File-> Enable Canvas Restoration in the menu.
    We recommend that you make hourly backups. (If you save it too often, it will be annoying, so 1 to 2 hours is a guide)
    • Japanese

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