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Resolved

[PAINT EX] Change from one-time purchase preferential license to 2-device plan

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Before the change to an annual fee for CLIP STUDIO PAINT, I was using the one-time purchase version on my computer. Now I have switched from the one-time purchase to a preferential EX license.

I recently bought an iPad and was interested in the iPad version of CLIP STUDIO PAINT. The Apple Store was offering a three-month free trial, so I was planning to try the two-device plan on my iPad during the free trial period and cancel it if it didn't suit me.

I have about one month left until I have to pay for both, but I would like to cancel the preferential license and switch to the two-device plan.

In that case, do I need to re-download the software I use on my computer from the two-device plan page?

Or is it okay to just cancel the preferential license?

I would like to know the procedure.

And if I re-download or cancel, will the materials I obtained from Assets, workspace registration information, etc. be erased?

I'm sorry if my explanation is insufficient.

If anyone has knowledge, please answer.

Published date : 12 days ago

Updated date : 12 days ago

Japanese

Best Answer
  • 12 days ago
    There is no need to re-download or reinstall.
    Click here to change your license.
    https://support.clip-studio.com/ja-jp/faq/articles/20190010

    If you are using an older version,
    you can download the latest version and install it over the old one.
    It is not necessary, but if you back up your settings file just in case,
    it will increase the chances of recovery in the unlikely event of an emergency.
    https://support.clip-studio.com/ja-jp/faq/articles/20190152

    Note that if you uninstall or cancel the PC version, your works, materials, settings, etc. will remain.
    However, please note that they will be deleted from the smartphone and tablet versions.

    What is the EX preferential license...?

  • 12 days ago
    Thank you for your kind reply. I was able to make the change without any problems. I'm not familiar with this kind of information, so this was very helpful.

    (The preferential plan refers to a plan where the annual fee is slightly cheaper if you have a one-time license when the fee is changed to an annual fee. I apologize if that was difficult to understand. The official name was "CLIP STUDIO PAINT EX Update Plan.")
    • Japanese

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