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Resolved

Preferences window does not open

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I bought a new graphics tablet and it is the XP-PEN Star G430S, before I used a One By Wacom, the day it arrived I used it without problems but today trying to use it the pressure stopped working, I searched on Google and supposedly I had to open the Preferences window, the problem is this, it doesn't open, I restarted the computer and it still doesn't work, I restarted all of Clip Studio and it still doesn't work, I don't know what to do
AID

Published date : 11 days ago

Updated date : 10 days ago

Spanish

Best Answer
  • 11 days ago
    Now, install the appropriate tablet driver for XP-PEN Star G430S and restart your computer.
    After restarting, adjust the tablet driver, then start CLIP STUDIO PAINT and execute "Adjust pen pressure sensitivity level" in the file menu.

    If it still does not work, please contact official support (it may take some time)
    https://support.clip-studio.com/es-es/contact

  • 10 days ago
    THANK YOU VERY MUCH, it worked! I reinstalled the drivers and now it's perfect!
    • Spanish

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