Closed
The tablet won't turn on (for beginners)
-
VIEW 1,023
-
Total 1
by
たかﾅょ
たかﾅょ
Wacom One
I think it was when I tried to reinstall the driver.
Then the power went out and when I tried to turn it back on, like in the picture (gif), when I turned it on, the original screen would turn on for a moment, then go off for a moment, and I couldn't operate the screen.
It happens whether it's connected to a computer or not.
I'm sure something similar happened for a while when I first bought it...
It hasn't even been a year since I bought it.
I've looked into various things and tried them, but nothing has worked, and I can't find anyone who has experienced a similar phenomenon, so I'm very troubled.
I have no knowledge at all, so if anyone could tell me...
I think it was when I tried to reinstall the driver.
Then the power went out and when I tried to turn it back on, like in the picture (gif), when I turned it on, the original screen would turn on for a moment, then go off for a moment, and I couldn't operate the screen.
It happens whether it's connected to a computer or not.
I'm sure something similar happened for a while when I first bought it...
It hasn't even been a year since I bought it.
I've looked into various things and tried them, but nothing has worked, and I can't find anyone who has experienced a similar phenomenon, so I'm very troubled.
I have no knowledge at all, so if anyone could tell me...
Published date : 11 days ago
Updated date : 4 days ago
Answer
-
11 days agoPlease refer to the Wacom support page.
https://support.wacom.com/hc/ja/articles/1500006344122-%E6%B6%B2%E6%99%B6%E3%83%9A%E3%83%B3%E3%82%BF%E3%83%96%E3%83%AC%E3%83%83%E3%83%88%E3%81%AE%E9%9B%BB%E6%BA%90%E3%81%8C%E5%85%A5%E3%82%8A%E3%81%BE%E3%81%9B%E3%82%93
I did a Google search and found that there were several cases where the problem was fixed by checking whether the cable was unplugged and plugged back in.
(There are cases where leaving it for 10 minutes has fixed the problem, but as the URL suggests, leaving it for half a day to a day may be better.)
There is also the possibility of a problem or breakdown with the capacitor, so if it still doesn't work, you may need to request a repair.
- Japanese
-
11 days agoIf you are a complete beginner, please go to a PC shop.
Search for a nearby store by searching "PC peripheral diagnostic shop"
- Japanese
This question was closed.
Did you find this helpful?
People also viewed
Resolved
Resolved
Open questions in same division
Open
Open
Open
Open
Unanswered questions
Open
Open
Open
Badges
-
MVP ◆This user has contributed greatly to the management of the community, by posting many great responses to the questions asked. Once every three months, MVPs are determined based on the points earned during that period and will be recognized accordingly. -
New Valuable Player (NVP) ◆These are the next-best contributors to the community after MVPs. This is awarded to users who have not yet won an MVP award, based on the number of points they have earned. -
Official Expert ◆Chosen out of all MVP awardees, who are already proof of excellence, this is a testimony of outstanding correspondence in the community. After careful screening, they are appointed by CELSYS and assume their position.Note: Formally called “Evangelists” -
Official Moderator of CELSYS ◆Moderators are official CELSYS staff members who are fluent in Japanese as well as various other languages. Moderators are not experts on the software or illustration, so they are not able to directly answer your questions. However, moderators provide communication and language support to ensure that everyone can smoothly communicate with each other. -
CELSYS official accountThe Official Administrator Account